Support

Support and Data Requests

Contact Vyral Kontent Labs LLC for VYRALKONTENT product support, privacy questions, account or Google-data deletion requests, and Google authorization help.

Effective September 19, 2026

General support

Email support@vyralkontent.com for account access, onboarding, Google Drive connection, billing-interface, Vyral Agent, processing, output, or Refine support.

Include the email address associated with your account and a concise description of the issue. Do not send passwords, OAuth tokens, Agent credentials, payment-card details, or other secrets.

Account deletion requests

VYRALKONTENT does not currently provide a self-service account-deletion control. To request deletion, email support@vyralkontent.com from the address associated with your account when possible and state that you are requesting account deletion.

We may verify account ownership and clarify the requested scope before acting. Deletion is not instant or automatic, and limited information may be retained where reasonably necessary for legal, security, fraud-prevention, billing, or recordkeeping obligations.

Google-data deletion requests

To request deletion of Google-derived information stored by VYRALKONTENT—such as stored OAuth credentials, selected folder identifiers and labels, Drive file identifiers and names, or related job metadata—email support@vyralkontent.com.

Deleting VYRALKONTENT records does not automatically delete RAW or FINISHED files that remain in your own Google Drive. You continue to manage those files through Google Drive.

Privacy requests

For questions about our data practices or to request access, correction, or deletion where applicable, email support@vyralkontent.com. Describe the request and the account it concerns without including passwords or credentials.

Google authorization revocation

You can revoke VYRALKONTENT’s Google access directly from your Google Account:

  • Open your Google Account’s third-party connections or security settings.
  • Locate VYRALKONTENT among the connected applications.
  • Choose the option to remove or revoke access.

Google currently provides third-party connection controls at myaccount.google.com/connections.

Revoking authorization may prevent Vyral from listing, downloading, processing, streaming, or uploading Google Drive content until you authorize access again. For help, contact support@vyralkontent.com.

Before sending a request

  • Use the email address associated with your VYRALKONTENT account when possible.
  • State whether the request concerns support, account deletion, Google-data deletion, privacy, or authorization.
  • Do not include passwords, access tokens, refresh tokens, Agent credentials, or payment-card details.

You can also review our Privacy Policy and Terms of Service.

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